AI voice agents
Agents that answer the phone, book appointments and take orders. The ones I've built handle more than 50,000 calls a month.
- For
- Businesses that get a lot of calls: clinics, repair shops, stores, delivery companies, call centres.
The usual problem
The phone rings when nobody can pick up: on a break, after hours, at the weekend. Every missed call is a customer calling a competitor.
Where the data comes from
- Incoming calls
- The business calendar
- Services and prices
What the system doesThe voice agent listens, understands, answers and takes notes
Where it ends up
- Booking in the calendar
- Summary and transcript
- Call handed to a person when needed
Examples
- 24/7 phone reception: bookings, common questions, handing over to a person
- Confirmation and reminder calls for appointments
- Orders taken by phone and written straight into the CRM or a spreadsheet
- A summary of every call: what the customer asked for and what happens next
What you get
- The agent on the business's number, with the voice and scripts we agreed
- A dashboard with calls, transcripts and outcomes
- Clear rules for when the agent hands a call to a person
What I don't do
- I don't let the agent promise what the business can't deliver
- I don't run unsolicited mass calling
All kinds of work
- Trading platformsWeb platforms for trading: real-time charts, orders, portfolios and automated strategies.
- Fully automated websitesWebsites that update themselves: products, prices, stock, new pages and forms that start workflows.
- 100% automated blogs with SEOBlogs that write and publish themselves: keyword research, articles, internal links, images.
- Lead generationSystems that bring in, qualify and follow up potential customers, all the way to the sales conversation.
- Viral content and marketing agentsAI agents that spot trends, write scripts, produce short videos and schedule them across platforms.
- Video editing softwareAI editing tools: automatic cuts, captions, vertical reframing and batch rendering.
- AI automationWorkflows that take over repetitive work: emails, orders, invoices, reports.
- Any custom platformWeb and mobile apps, CRMs, client portals and integrations between the apps you already use.
- AI trainingAll the major AI tools and the methods that get better results out of them, on your real tasks.